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Shipping Policy

We ship orders Monday through Friday during normal business hours. Ground shipments are processed and dispatched in 1-3 business days. Expedited orders placed after 2:00 PM (ET) will ship the following business day. Saturday delivery is not guaranteed and subject to carrier availability.

Transit time depends on your location. We ship from our warehouse in Cincinnati, Ohio. Most shipments arrive within 2-5 business days.

Inclement weather and holidays may cause shipping delays.

Holiday Shipping Schedule
Our warehouse is closed the following U.S. holidays:

  1. New Year’s Day (Jan. 1)
  2. Memorial Day (last Monday in May)
  3. Independence Day (July 4)
  4. Labor Day (first Monday in September)
  5. Thanksgiving (fourth Thursday in November)
  6. Christmas Eve (Dec. 24)
  7. Christmas (Dec. 25)

Holidays that fall on a Saturday will be recognized on the Friday prior, holidays that fall on Sunday will be recognized on the following Monday. We will resume processing and shipping orders the following business day after a holiday. 

Custom Orders
For orders with custom lettering, allow three additional business days for processing.

Delivery Service and Guarantee Modification
Due to the effects of the Coronavirus globally, our service guarantees are currently suspended for all services from any origin to any destination until further notice.